Need any help with the use of MOS solutions?

 

We can support you in the day-to-day use of MOS tools in French and English. The helpdesk handles all questions relating to applications and software, with a promise to answer as quickly as possible.

 

Good task management at the helpdesk increases customer satisfaction:

  • quick, effective help by e-mail or phone,
  • rigorous follow-up of incidents or transfer of more complicated requests to higher level support until they have been answered,
  • regular information on the problem-solving progress and, of course, in the end, verification of results with you

 

For quick, relevant feedback on the use of tools, our support uses:

  • e-mail
  • telephone
  • web support

 

See you on MOS Center!

You can read guides and tutorials, access a knowledge database, watch demonstrations, and discuss with others on our forums and blogs on our resource center MOS Center.