Evaluate and survey your employees, managers, partners and clients
The Kirkpatrick model works around 4 levels of learning evaluation, on top of which a 5th level (from Philips) can be added.
|1)||Reactions: to evaluate how the learners reacted to the training, through satisfaction surveys, « Smiley sheet », opinion polls, on-the-spot or delayed assessments.|
Learning: to measure what your trainees have learnt (knowledge, know-how and attitudes), before, during and after the training
|3)||Behavior / transfer: to evaluate if the learners apply what they learned during training when they are back on the job, with the intervention of a mentor/coach or a manager through exchanges, advice and follow-up|
|4)||Results: to measure the learning impact on the learners performances and on the company’s general results, with analysis at the individual and collective levels (productivity, increased sales, increased revenue, customer satisfaction, quality of delivered services, reduced number of accidents…)|
Return on Investment (ROI): Are the training programs benefits higher than the overall costs of training?
The LMS/LCMS platform MOS Chorus offers evaluation solutions applicable to :
- Face-to-face training and eLearning,
- Online and offline modes,
- Personality, skill and aptitude tests,
- Diagnostic assessment and self-diagnosis,
- Surveys, polls, satisfaction questionnaires,
- Certification and benchmarking processes.