Evaluate and survey your employees, managers, partners and clients

 

The Kirkpatrick model works around 4 levels of learning evaluation, on top of which a 5th level (from Philips) can be added.

1) Reactions: to evaluate how the learners reacted to the training, through satisfaction surveys, « Smiley sheet », opinion polls, on-the-spot or delayed assessments.
2)

Learning: to measure what your trainees have learnt (knowledge, know-how and attitudes), before, during and after the training

  • Before the training: to diagnose the training needs based on training needs  and prerequisites assessments or to let the learner position him/her-self with a self-diagnosis
  • During the training: to let the learner position him/her-self through discovery and practice exercises and pedagogical progress monitoring, or to evaluate real-time learning and adjust the training programs with opinion polls and group’s pedagogical progress monitoring,
  • After the training: to evaluate what the learners learnt, based on knowledge, skills and attitudes evaluations
3) Behavior / transfer: to evaluate if the learners apply what they learned during training when they are back on the job, with the intervention of a mentor/coach or a manager through exchanges, advice and follow-up
4) Results: to measure the learning impact on the learners performances and on the company’s general results, with analysis at the individual and collective levels (productivity, increased sales, increased revenue, customer satisfaction, quality of delivered services, reduced number of accidents…)
5)

Return on Investment (ROI): Are the training programs benefits higher than the overall costs of training?
To evaluate if the training investment had a positive ROI, through analysis at the individual or global (filters on function, region…) levels.

 

The LMS/LCMS platform MOS Chorus offers evaluation solutions applicable to :

  • Face-to-face training and eLearning,
  • Online and offline modes,
  • Personality, skill and aptitude tests,
  • Diagnostic assessment and self-diagnosis,
  • Surveys, polls, satisfaction questionnaires,
  • Certification and benchmarking processes.